The Ethical Commitment of Fratelli Pagani S.p.A.: transparency, responsibility and shared growth.
Our company is distinguished by a deep-rooted ethical commitment, rooted in the awareness of our role and the social responsibility it entails. This daily commitment admits no exceptions and is clearly reflected in all facets of our business.
One of the fundamental pillars of our corporate philosophy is the ‘Code of Ethics and Conduct’, a document shared and signed not only by the owners but also by every single employee and collaborator. This code is not just a set of rules, but an integral part of the contractual regulations established with our valued suppliers. The aim is to create an environment in which ethics and respect are perceived as indispensable cornerstones of our operations.
In order to ensure maximum transparency and protection, we have adopted the “231 Model“, based on accredited and internationally recognized certifications. This model is designed to ensure maximum protection for our customers by demonstrating our commitment to standards of excellence.
We recognise that, despite our best efforts, discrepancies may arise in the implementation of the principles enshrined in our Code of Ethics. That is why we make the EthicPoint service available to anyone who encounters such situations. This independent and certified platform guarantees maximum privacy and protection for those who decide to report non-compliant behavior.
On the EthicPoint platform, you will also find a dedicated toll-free number for direct contact and personalised support. The reports we receive from you will not be seen as criticism, but as a tool for growth and improvement. Every report will be handled in accordance with our strict privacy policies, in compliance with Italian and European data protection regulations (GDPR, Legislative Decree 196/2003 and subsequent amendments).
For those who wish to learn more about our ethical vision, we invite you to download a full copy of our Code of Ethics.
For those who wish to submit an anonymous report through the EthicPoint platform, we invite you to click here.
We believe that only through transparency, accountability and active listening can we build a sustainable and prosperous future for everyone involved in our dynamic company.
Please consult the Whistleblowing Policy Summary here.